Loan Officer- Charlotte

Welcome to Griffin Funding! We're on the hunt for ambitious and driven Loan Officers (LOs) and Senior Loan Officers (SR LOs) to join our dynamic team. This isn't just a job; it's a chance to make a real impact on people's lives by helping them achieve their homeownership dreams. You'll be at the forefront, connecting with clients, understanding their financial needs, and expertly guiding them through the loan process. If you're ready to hustle, learn, and grow with a company that values performance and professional development, then you've found your new home.

**This position is in office located in Charlotte, NC**

Griffin Funding is a consumer direct mortgage company, meaning our Loan Officers work directly with clients who have already expressed interest in financing or refinancing a home.

We invest heavily in marketing and technology to deliver high-intent first-party inbound opportunities to our sales team. Rather than building a book of business from scratch, Loan Officers focus on responding quickly, consulting effectively, and converting engaged prospects into closed loans.

Loan Officers are backed by a dedicated operations and underwriting team that handles conditions and loan progression, so you’re not stuck chasing paperwork or managing underwriters. This lets you spend your time where it matters most: working with clients and closing deals.

This model allows our Loan Officers to:

• Spend more time advising clients and less time prospecting

• Work a consistent pipeline of inbound and outbound opportunities

• Rely on proven systems and support to drive steady deal flow

• Build momentum quickly in a structured, lead-supported environment

What You’ll Do

• Engage with inbound inquiries and outbound leads to connect with prospective clients

• Follow up diligently with leads via phone, voicemail, text, and email

• Consult with clients to understand their financial situation, motivations, and loan needs

• Recommend appropriate loan products and guide clients through the origination process

• Build trust and long-term relationships through clear communication and follow-through

• Maintain accurate records and activity within our CRM systems

Compensation

• Hourly, full-time position (40 hours per week)

• Paid at applicable state and city minimum wage

• Hourly compensation is structured as a draw against commissions

• Draw is calculated per pay period and does not roll over

• Commissions are paid once earned commissions exceed the hourly draw

Performance & Growth

• 90-day probationary period with regular check-ins and coaching

• Ongoing performance reviews to support development and success

• Clear expectations around standards, consistency, professionalism, and client conversion

Onboarding & Training

• Structured onboarding during your first month

• Required completion of Griffin Funding University (GFU), including a final assessment

Leads & Tools

• Access to company-provided Google SEO and PPC leads

• Leads are managed through HubSpot

• Strong internal systems designed to support fast follow-up and conversion

Transition to SR LO

• Consistent demonstration of exceeding funding standards will warrant a review for promotion to Sr. Loan Officer. Promotion is at the sole discretion of the VP of Lending.

Leads for SR LO

• Eligible for Past Clients who are not in the book of a Loan Officer who is currently with the company in any capacity. 

• Eligible for Chili Piper appointments and direct transfers from ISAs.

• When there are separate ring groups; first ring group for inbounds.

• Expected to demonstrate a high level of understanding of all investors and loan products, and assist the team by leading by example and sharing guidance based on experience. 

Griffin Funding, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Griffin Funding, complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

NMLS #1120111

VA Approved Lender ID: 9088650000
FHA Non-Supervised Lender No.: 01472-0000-3