Branch Manager (BM)

Branch Manager (BM)

Griffin Funding, Inc. is seeking a dynamic and experienced Branch Manager to lead our Sales team. As the Branch Manager, you will be responsible for overseeing the day-to-day operations of our branch, driving sales performance, and ensuring exceptional customer service.

• Lead and motivate a team of sales professionals to achieve and exceed sales targets

• Develop and implement strategic sales plans to expand the customer base and drive growth

• Monitor market trends and competitor activities to identify opportunities for business development

• Collaborate with other departments to ensure seamless operations and exceptional customer experience

• Provide regular reports and updates to senior management on sales performance and branch operations

Lead and scale a Non-QM-focused Consumer Direct branch. Oversee sales, ops, and performance while building an elite team focused on high-quality file structuring, fast execution, and compliance.

If you are a results-driven leader with a passion for sales and customer service, we invite you to join our team at Griffin Funding, Inc. and make a significant impact on our continued success.

Branch Funded Volume

50–60 loans/mo (higher touch per file)

Pull-Through Rate

60%+ (Non-QM requires more work to maintain, 70%+ for QM)

File Quality/1003 Accuracy (Conditions/Resubmits)

<1.5 touches per file

SLO Production

6–8 loans/month per SLO (more if QM)

ISA Productivity

2010–3015 qualified live transfersleads (‘TOs’)/week to SLOs

Turn Times (Initial to Submit)

≤5 business days

Recruiting & Team Growth

Reach 17 FTE: 8 SLOs, 4 ISAs, 2 LPs, 1 Processor, 1 BM, 1 PSM

Core Focus (EOS-Aligned):

1. Lead, Manage, and hold Accountable (LMA)

2. Drive “The Griffin Standard” for branch growth, performance, and profitability

3. Optimize systems and align sales and operations 

4. Drive high-quality, high-volume loan production.

5. Maintain all compliance and technology standards.

This reflects their responsibility for overseeing the entire ecosystem — people, process, and performance — while holding leaders (PSMs, processors, ISAs) accountable.

Top 5 Measurables (LMA):

1. Branch Funded Volume:
   Target: 100–120 loans/month → Growth path to 150+
   Measures output and overall team effectiveness.
   

2. Pull-Through Rate (Submitted to Funded):
   Target: ≥60% for Non-QM, ≥70% for QM
   Ensures quality file intake and sales/ops alignment.
   

3. SLO Production Per Head:
   Target: 8–10 funded loans per SLO/month (14-17 locked loans per SLO/month)
   Signals both hiring quality and PSM coaching effectiveness.
   

4. Recruiting Progress Toward 17-Person Target:
   Target: Full staffing of 8 SLOs, 4 ISAs, 2 LPs, 1 Processor
   Growth and scalability measurable.
   

5. Employee Retention Rate:
   Target: 90%+ quarterly retention of SLOs and ISAs
   Indicates leadership, culture, and process alignment.

Pay:

• $80,000 to $350,000

Griffin Funding, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Griffin Funding, complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

NMLS #1120111

VA Approved Lender ID: 9088650000
FHA Non-Supervised Lender No.: 01472-0000-3